1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Just Ask Lucy for home and life organization. By using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Service Description
Just Ask Lucy offers a range of home and life organisation services, as detailed on our website. These services may include but are not limited to gardening, decluttering, life admin assistance, companionship and support, and cleaning services. The specific details of the services, including pricing and service areas, are outlined on our website.
I am DBS checked, fully COVID-19 vaccinated and hold public liability insurance.
Just Ask Lucy does not:
3. Service Pricing
The pricing for our services is provided on our website or as part of your consultation. Pricing may vary depending on the type and duration of the service. Payment details and pricing will be discussed and confirmed during your consultation.
4. Booking and Consultation
To book our services, please contact us through the methods provided on our website. We will arrange a consultation to discuss your needs, preferences, and pricing. This consultation is an essential step to ensure that our services are tailored to your specific requirements.
5. Privacy
We are committed to protecting your privacy and personal information. Please refer to our Privacy Notice for details on how we collect, use, and safeguard your data.
6. Cancellation and Rescheduling
If you need to cancel or reschedule a booked service, please inform us as soon as possible. Cancellation or rescheduling fees may apply depending on the timing and circumstances of the change.
7. Changes to Services
While we strive to provide consistent and reliable services, Just Ask Lucy reserves the right to make changes to the service details, pricing, or availability, as necessary. Any significant changes will be communicated to you in advance.
8. Liability
Just Ask Lucy will exercise reasonable care and skill in providing services to you. However, we are not liable for any loss, damage, or injury that may occur as a result of our services.
Just Ask Lucy is fully insured with Public Liability insurance via Chiswell Business Insurance.
9. Complaints
If you have any complaints or concerns about our services, please contact us, and we will make every effort to address and resolve them promptly.
10. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
11. Contact Information
If you have any questions or require further information, please contact us through the methods provided on our website.
12. Changes to Terms and Conditions
Just Ask Lucy reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
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